Malcolm Adler


Malcolm opened his original canine hydrotherapy practice in 1999. In 2010 he was one of the first in the UK to successfully complete an extended diploma in Canine Aquatherapy.

Spending over a decade serving as a senior officer of the Canine Hydrotherapy Association (CHA), he was elected Chairman from 2005 to 2007.

Employed by the regulator to audit hydrotherapy centres throughout the country he is regularly invited to lecture to veterinary professionals on the subjects of hydrotherapy, aquatherapy and land-based therapies.

Malcolm became the inaugural recipient of CHA national award for services to the industry.

Louise Carson

Veterinary Physiotherapist

Louise qualified from Leeds in 1998 with a BSc (HONS) in Physiotherapy. She worked for the NHS in Yorkshire and London as a Chartered Physiotherapist for 5 years before moving to the private sector.  In 2004 Louise passed her Masters degree in Veterinary Physiotherapy from the Royal Veterinary College with merit, and was one of only 4 veterinary physiotherapists to work with the vet services team at the London 2012 Paralympics.

Louise continues to treat people – as the significant advances in physiotherapy knowledge and practices in this field enables her to hone and refine them to the benefit of  her animal  client base – an invaluable asset.

As an ACPAT Chartered Physiotherapist with specialist knowledge in rehabilitation, anatomy and bio-mechanics, physiology and pathology we are delighted that Louise agreed to lead the veterinary physiotherapy team at ARC.

Victoria McGowan-Olyott

Head Hydrotherapist

Victoria joined ARC in 2011 having completing an Animal Care Management extended diploma, subsequently qualifying as a Canine Hydrotherapist.

In 2016 Victoria accepted the role of the centre’s lead Hydrotherapist.

In September 2019 Victoria insatiable hunger for knowledge sees her commence her degree in Veterinary Physiotherapy.

Those fortunate enough to have met Victoria will instantly recognise her infectious passion and positivity towards both the animals ARC care for and their owners.

Nadia Kopec

Veterinary Physiotherapist

Nadia qualified with a BSc (Hons) in Physiotherapy in 2006. She worked in the NHS as a Chartered Physiotherapist for 10 years before furthering her studies in the animal sector, completing an MSc degree in veterinary physiotherapy and becoming a Category A member of ACPAT in June 2015.

Having spent 2016 completing research in canine kinematics which was published in The Journal of The American Veterinary Association. Nadia maintains her passion for research and developing the knowledge base for clinical practice. Working as part of a team with other veterinary professionals is really important to Nadia as she has seen how effective treatment can be when a multi-disciplinary approach is taken to reach a common goal.

Nadia also maintains her human practice, working with elderly patients in their home or care setting to improve or maintain their independence.

Grace White


Grace joined the ARC Rehab Team in November 2016 on a weekend work experience program whilst studying for her A-Levels.

Grace is committed to studying to be a Veterinary Physiotherapist. Unable to enlist for the 2019 intake, she enrolled and duly completed her Canine Hydrotherapy qualification and with enroll for the 2020 intake.

Grace brings a calm and caring approach to ARC that belies her tender years. The most anxious of animals seeming to feel at ease in her presence.

Penny Shephard

TTouch Practitioner

Penny trained at the UK’s headquarters for TTouch training with Sarah Fisher, TTouch Instructor and Behaviour Counsellor – and the UK’s leading authority on Tellington TTouch.
After qualifying as a Companion Animal Practitioner she made the natural progression to also become a TTeam Equine Practitioner.
Penny joined the Animal Rehab Team in 2013.

To follow

Work experience

More information to follow shortly

To follow

Trainees & Assistants

More information to follow shortly